Frequently Asked Questions

Everything you need to know about shopping with Infa Group

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, with original tags attached, and in their original packaging to qualify for a full refund.

How can I track my order status?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website.

What payment methods do you accept?

Infa Group accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Are your clothing sizes true to size?

Most of our items follow international sizing standards. We recommend checking the specific size guide located on each product page for precise measurements.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.